Cable Company Tweets About Simpsons Marathon Instead of Internet Outage, Is Still Better Than Time Warner

Charter Communications was recently swamped with angry calls and letter-bombs after failing to address an Internet outage on their twitter page, choosing instead to promote the ongoing Simpsons marathon on FXX.

Downdetector received 8,000 notices of lost connections on Saturday, affecting the fourth-largest cable company’s customers in Boston, Chicago, Dallas, and Los Angeles.

So far there hasn’t been an explanation for the outage, or news of a solution, but given that the Charter tweet was a link to an article entitled “Simpsons writers explain how to survive FXX’s 552-episode marathon,” we’ll just assume it has to do with some sort of television pre-occupation.

Although, maybe this wasn’t a case of poor judgment, but instead a practical suggestion. The only logical thing for which anyone should be using the Internet right now, is to stream the Simpsons marathon on the FXNow app, and if that isn’t working, customers need to be informed that the marathon is also airing on FXX.

It’s worth mentioning that this gaffe still doesn’t bring Charter close to the level of dissatisfaction felt by customers of other service providers, especially Time Warner Cable. In order to catch TWC, Charter would literally have to be wrong in everything they’ve ever done. Ever. In the history of the company.

Fuck you, Time Warner.

[via The New York Post]